Privacy Policy
Introduction
All visitors who visit the site www.cholamandalam.com or customers, prospective customers (collectively Customers) providing information to Cholamandalam Securities Ltd / Cholamandalam Distribution Services Ltd (Chola wealth) are covered under this Policy.
For the purpose of this Policy, “Personal information” is any information that relates to a natural person which, either by itself or can be used in combination with any other information available with Chola wealth, for identifying such person. Sensitive personal data or information as defined under Rule 3 of IT (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 has been considered as a part of personal information.
Collection of Personal Information
Cholamandalam Securities Ltd may collect and hold personal information relating to you and your identity that you have provided to us, such as on an application or Know Your Client (KYC) and member-client forms. We may also collect your personal information when you use our services or websites or otherwise interact with us during the course of our relationship.
Personal information collected and held by us may include, amongst other things, your father’s name, spouse’s name, date of birth, residential and correspondence addresses (current and previous), telephone number, mobile phone number, email address, education and occupation related details and information contained in the documents used as proof of identity and proof of address and bank account. Cholamandalam Securities Ltd collect, store, process Sensitive Personal Information, including password, financial information (details of annual income, networth, portfolio, Bank account, debit card, or other payment instrument details), depository details. We may also hold information related to your utilization of our services which may include your call details, your browsing history on our website and additional information provided by you while using our services any other information collected in relation to your use of our products and services ("information").
Purpose & usage of Personal Information
Cholamandalam Securities Ltd does use your personal information for a variety of regulatory and business purposes. These include, but are not limited to:
Verify your identity and processing of your applications/forms/agreements;
Process transactions/orders effectively for products and services;
Inform about our and our group companies' products and services which we consider may be of interest to you and may benefit you;
Deal and respond with requests, enquiries or complaints and other customer care related activities;
General administrative, research and business purposes;
Ensure adherence to legal and regulatory requirements.
Cholamandalam Securities Ltd shall ensure that the personal information collected will be used only to the extent it is necessary to administer our services in the best possible manner and what is required under the various regulations of Indian Laws.
Disclosure and Transfer of Personal Information
There may be certain circumstances, when Cholamandalam Securities Ltd may be required to share the information given by you with the third parties. We may transfer your personal information or sensitive personal information collected, stored, processed by us to any other entity or organization located in India or outside India only in case it is necessary for providing services to you or for assisting in protecting the operation of Cholamandalam Securities Ltd networks and systems or if you have consented (at the time of collection of information) to the same.
We shall take all reasonable steps to ensure that the confidentiality of your information is maintained by imposing strict confidentiality standards on all the third parties with whom we part these information. In all circumstances we shall ensure that your personal information is protected by strict confidentiality agreement. We shall not allow any third parties to retain your personal information longer than what is warranted by the nature of services rendered.
We will also impart your personal information wherever it is required to be disclosed under law to any of the governmental agency or regulatory bodies or court or any appropriate authority.
Security Practices and Procedures
Please note that Cholamandalam Securities Ltd website may contain links to third party links/websites over which we exercise no control. It is highly recommended that when you are accessing a non- Cholamandalam Securities Ltd website, you should always read their privacy policy or website terms and conditions – especially if you are considering providing them with your personal information.
Changes to this Privacy Policy
Cholamandalam Securities Ltd reserves the right to amend or modify this Privacy Policy at any time, as and when the need arises. We request you to visit our websites www.cholawealthdirect.com and www.cholamandalam.com periodically for contemporary information and changes.