FAQ's

You can open a paperless online account with Cholamandalam Securities Limited in two ways: a) Direct Online Account Opening: - Visit Chola Securities website - Click on "Open an Account" - Fill in your basic details - Click on "Open Trading Account" to initiate the account opening process - For queries, call us at 1800 203 3460 b) Sales Assisted Online Account Opening: - Call us at 1800 203 3460 or leave a footprint on our website - Our sales representative will visit you at your convenient time to open your account.

Paperless account opening is approved by regulators. Visit Chola Securities website, click on "Open Trading Account" for a 100% digitized and fast process with instant access to facilities

All resident individuals with a valid Aadhaar ID, active Aadhaar-linked mobile number or email ID, updated address details in Aadhaar, access to net banking, and a webcam-enabled device can open a paperless account.

For account opening, you need Aadhaar-mapped mobile number or email ID for OTP verification. However, for Chola Securities, you can provide a different mobile number or email ID.

Visit E-aadhaar Website to check your details mapped in Aadhaar.

No physical form is required post-account opening. However, you may need to upload digital copies of documents like PAN Card, address proof, bank proof, and signature image.

eSign refers to electronic signatures or digital signatures using Aadhaar details. It authenticates the paperless account opening form and is triggered during the online form-filling process.

IPV confirms the physical existence of the person opening an account. In paperless account opening, IPV is conducted through real-time capturing of a photo with timestamping and geolocation or video recording via a webcam.

Yes, the system will ask for permission to access the camera, microphone, and location for completing the IPV process.

Yes, you can register multiple nominees, up to three, in the account opening journey itself online.

To use the paperless account opening facility, you need to open a DEMAT account with Cholamandalam Securities Limited.

For derivatives, you need to provide the last six months' bank statement, recent month pay slip, Form 16 or ITR copy, and the latest DP holding statement.

Yes, you can opt for Demat Debit Pledge instruction (DDPI) online in the account opening journey by paying Rs.150/- stamping charges.

For Android, an updated Chrome browser or Firefox is compatible. For iPhone, an updated Safari browser is compatible.

To login, follow these steps:

To reset your password your user account, follow these steps:

User Unblock

If you are unblocking your account, if you remember the old password, the same can be used to login.

You can modify the below list of details via online, login to the Rekycportal

You can generate reports through our online trading platform or contact our customer service team. We will share the following reports with you on a daily/quarterly basis:

Transactions may take time to reflect in your account due to the complex process of verification and authentication between banks, brokers, and intermediaries. However, rest assured that your money is safe and secure.

To place a pay-out request, follow these steps:

Yes, we have a mobile app called "Chola Securities" that is compatible with Android and iOS platforms. You can customize your investment portfolio in real-time and trade instantly with just one touch. There are no additional charges for mobile trading. There are NO charges applicable.

Yes, you can close your account via online.

Yes, you can check the holding details under the menu holdings.

A mutual fund is an investment vehicle that pools funds from investors and invests in equities, bonds, government securities, gold, and other assets. Companies that qualify to set up mutual funds, create Asset Management Companies (AMCs) or Fund Houses.

Mutual fund returns (capital gains) are subject to tax, known as capital gains tax. Capital gains tax will impact when you choose to redeem your investment; like in the example above you will be liable to pay a tax on the Rs 500 you have earned.

Investment of up to Rs. 1,50,000 in ELSS mutual funds qualifies for tax benefit under section 80C of the Income Tax Act, 1961. Mutual fund investments, when held for a longer term, are tax-efficient.

Sign up using email and OTP. Select fund. Enter the investment amount. Choose the investment type: one-time (lump sum) or SIP. Enter PAN, and full name, and verify mobile number.

Mutual funds generally levy an exit load (fee) for redeeming investments within a specified time period, for example, one year from the date of investment. This is done to refrain the investor from exiting the scheme too early.

Theoretically, yes. But if you stay invested long enough, that possibility goes down to almost zero.

When it comes to mutual funds, an investor can make money in two possible ways: income earned from dividends on stocks and price increase of the stock.

All that an investor has to do is log in to his online mutual fund account, press the redemption button, and confirm the transaction. The redemption amount will be credited to his bank account within the turn-around time.

The purpose of investing in mutual funds is to earn higher returns than what traditional investments offer. These higher returns are mainly because of more extensive market exposure and professional fund management.